MGT.3811R Strategic Healthcare Operations
This course is a comprehensive review of strategic actions to improve healthcare quality. The course covers operational challenges including staffing and resource allocation, negotiation and conflict resolution, and resource allocation for optimal patient outcomes and efficiency. The course also examines the long-term strategic planning process in healthcare organizations, the effects of regulation, and the use of technology to improve health outcomes. The course culminates with students learning to produce a comprehensive quality improvement plan for a healthcare organization.